Terms of Service and Acceptable Usage Policy
Reliant-web issues this document. TOS & AUP for TierNetwork.net
The company shall be known throughout this document as "We"
We agreed to provide the client web hosting for a monthly/semi-annual/annual
fee. We will never require clients to advertise for Reliant-web on their
website in any way shape or form unless agreed upon such as a non-profit
organization receiving complimentary hosting. Clients are allowed to use the
service for business/commercial or personal websites or content.
Content:
All services provided by Reliant-web may be used for lawful purposes only.
Transmission, storage, or presentation of any information, data or material
in violation of any United States (or any other country) law is prohibited.
This includes, but is not limited to: copyrighted material, material that is
threatening or obscene, or material protected by trade secrets and other
statue. The subscriber agrees to indemnify and hold harmless Reliant-web from any claims resulting from the use of the
service which damages the subscriber or any other party.
Examples of non-acceptable content or links:
- Pirated software
- Hacking programs or archives
- Warez Sites
- Copyrighted MP3's and Videos
- Spamming software/script
- Any contents found to be illegal under the law of United States of America
and Canada
Background-running Programs:
We do not allow background-running programs. This includes any IRC related
software such as bouncers and bots.
Web Scripts:
You are free to use any scripts you wish provided they are not illegal or
nulled. We reserved the right to disable the account pending client
cooperation and resolution.
Distribution and/or Transmission of Obscene or Indecent Speech or Materials:
Violation of indecency and obscenity laws can result in criminal penalties.
Intellectual Property Rights:
Material accessible to you through Reliant-web Services may be subject to
protection under the United States of America (or any other country)
copyright laws, or laws protecting trademarks, trade secrets or proprietary
information. Except when expressly permitted by the owner of such rights,
you must not use the Reliant-web in a manner that would infringe, violate,
dilute or misappropriate any such rights, with respect to any material,
which you access or receive through the Internet. If you use a domain name
in connection with Reliant-web or similar service, you must
not use that domain name in violation of any trademark, service mark, or
similar rights of any third party.
Network Security:
Customers may not use services provided by Reliant-web with an attempt to
circumvent user authentication or security of any host, network, or account.
This includes, but is not limited to, accessing data not intended for the
customer, logging into a server or account the customer is not expressly
authorized to access, password cracking, probing the security of other
networks in search of weakness, or violation of any other organization's
security policy. Customers may not attempt to interfere or deny service to
any user, host, or network. This includes, but is not limited to, flooding,
mail bombing, or other deliberate attempts to overload or crash a host or
network. Reliant-web will cooperate fully with investigations of
violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation of
suspected criminal violations. Users who violate system or network security
may incur criminal or civil liability.
Defamation:
Defamatory speech distributed over the Internet can result in civil
liability for the defamer.
Refusal of Service:
Reliant-web reserves the right at its sole discretion to refuse or
cancel service. Violation of any of Reliant-web's Rules and Regulations
could result in a warning, suspension, or possible account termination.
Accounts terminated due to policy violations will not be refunded. Free
domains which have been granted for customers paying annually are released
to the customer at the end of there hosting period. Domains terminated due
to policy violations will not be released to the customer.
Spam Or Unsolicited E-Mail:
You must not use the Reliant-web's equipment or any Reliant-web services in
connection with the transmission of spam, flames, mail bombs, or
substantially similar, unsolicited email messages. Your domain may not be
referenced as originator, intermediary, or reply-to address in any of the
above. This prohibition extends to the sending of unsolicited mass mailings
from another service that in any way implicates the use of Reliant-web's
equipment or any Reliant-web Internet Services email address. A message
is considered unsolicited if it is posted in violation of a newsgroup
charter or if it is sent to a recipient who has not requested or invited the
message. For purposes of this provision, merely making one's email address
accessible to the public will not constitute a request or invitation to
receive messages.
If you are found to have spammed, We reserved the right to disable your
account without warning. In addition, A $30 penalty fee for each
spam policy violation will be applied to your account. Failure to pay the
penalty fee within the 24 hours after the incident will result in immediate
service suspension. We solely reserves the right to refuse or cancel
service to known spammers. Lastly, We reserved the right to determine what
violates this policy. As such, any violation may result in cancellation of
services without refund.
Abuse:
Any attempts to undermine, slander, libel, threaten, or cause harm to a
Reliant-web's server, customer, employee, or the company directly is
strictly prohibited and is grounds for immediate termination without refund.
In addition, we will pursue all attempts to the fullest extent of the law.
Indemnification:
Customer agrees that it shall defend, indemnify, save and hold Reliant-web
(or it's employee's/owners) harmless from any and all demands, liabilities,
losses, costs and claims, including reasonable legal fees asserted against
Reliant-web, its agents, its customers, officers and employees, that may
arise or result from any service provided or performed or agreed to be
performed or any product sold by customer, it's agents, employees or
assigns. Customer agrees to defend, indemnify and hold harmless Reliant-web
against liabilities arising out of; (1) any injury to person or property
caused by any products sold or otherwise distributed in connection with
Reliant-web's server; (2) any material supplied by customer infringing or
allegedly infringing on the proprietary rights of a third party and (3)
copyright infringement. Customer agrees to limit the liability of
Reliant-web to the amount paid for service.
Refunds & Cancellation Policy:
For payment, We accept Paypal, and Credit Card. We send out invoices
exclusively via e-mail. We do not send out invoices via postal services.
If customer cancels seven (10) days before recurring monthly billing date
customer will not be billed for the next month and all payments thereafter
will be cancelled with immediate effect. Customer MUST send in a
cancellation request 10 days prior the next invoice due date.
No Refund will be given for any reasons. It is customer's responsibility to
submit a cancellation request so recurring payments will be stopped before
the next billing date. Cancellation request must be submitted through our
support system.
Late Payment:
Any account whose payment status is not current as of the start of the next
billing period is deemed late. Generally, customers are given a 1 day grace
period after which the account is put on suspension.
You will receive a payment reminder everyday from the start of your payment
due date. If after 2 days payment has not been received or we have not been
contacted regarding payment, your account will be terminated without any
further notice. For late payments please contact us to arrange the process
of late payment.
Disclaimer:
We will not be responsible for any damages your business may suffer. We make
no warranties of any kind, expressed or implied for services we provide.
Reliant-web disclaims any warranty or merchantability or fitness for a
particular purpose. This includes loss of data resulting from delays,
non-deliveries, wrong delivery, and any and all service interruptions caused
by Reliant-web and its employees.
*This guarantee does not include server shutting down due to any form of
attack to the server, or physical problem to the server's hardware.
We keep backups of key server systems only. We accept no responsibility for
any loss of data or consequences arising from this. We always advise clients
to back up their site data regularly for its own protection. PLEASE REMEMBER
THE CUSTOMER IS RESPONSIBLE FOR ITS OWN DATA.
We furthermore expect that its customers who provide hosting services
(resellers) to others will ensure its customers fully comply with all
applicable laws concerning the privacy of online communications and any
other policy of Reliant-web. A customer's failure to comply with those
laws will violate this policy.
If a customer provides hosting services (resellers) to others and decides to
cancel their reseller hosting account with Reliant-web. Reliant-web
will not be responsible for maintaining hosting for the reseller's
customers.
Finally, Reliant-web wishes to emphasize that in accepting services,
customers indemnify Reliant-web for the violation of any law or Reliant-web
policy, that results in loss to Reliant-web or the
bringing of any claim against Reliant-web. This means that if Reliant-web is sued because of activities of the customer that violate
any law, or this policy, the customer will pay any damages awarded against
Reliant-web, plus costs and reasonable legal fees.
Failure to comply with any of our terms & conditions will result in grounds
for immediate account deactivation.
We reserved the right to change, edit, or update the policies contained in
this document at any time for any reason without notice.
Updated July/27/2008
Tos and Aup Overview
Spamming will result in immediate service suspension or termination. (No refunds will be given)
Warez/cracking/hacking/phishing is not allowed.
No IRC connection is allowed
Adult materials are allowed. However, the material must be legal under the Laws of United Sates of America
The customer take full responsibilities of any data stored on the server.
Customers are encourage to backup regularly to avoid any misfortunate from happening
Reliant-web(Tiernetwork.net) take no responsibilites for any business losses resulted from a hardware malfunction or network downtime.
Customer MUST submit a cancellation request 10 days prior of the next invoice due date.
New clients MUST be able provide the information listed here " before placing an order. Clients failed to provide the information will result in order getting rejected.
Unless the initial order has been rejected. Otherwise, no refund will
be given.